Política de privacidad
Privacy Policy
Last updated: August 1, 2026
This Privacy Policy explains how Wild Wonders Oasis collects, uses and discloses personal information when you visit wildwondersoasis.com, purchase a product, create an account, subscribe to communications or otherwise interact with us.
In this policy, “Wild Wonders Oasis,” “we,” “us” and “our” refer to the business operating the website.
Personal Information We Collect
The information we collect depends on how you interact with us.
Information You Provide
This may include:
- Name
- Email address
- Telephone number
- Billing and shipping address
- Order information
- Account information
- Customer-service communications
- Reviews, photos or comments
- Marketing preferences
Payment-card information is generally processed by our payment providers rather than stored directly by Wild Wonders Oasis.
Information Collected Automatically
When you use the website, we and our service providers may collect:
- IP address
- Browser and device information
- Cookie identifiers
- Pages viewed
- Products viewed or added to a cart
- Referring website
- Approximate location derived from an IP address
- Interaction with emails or advertisements
- Website performance and security information
Information From Other Sources
We may receive information from:
- Shopify
- Payment processors
- Shipping carriers
- Fraud-prevention providers
- Analytics providers
- Advertising and marketing partners
- Social-media platforms when you interact with our pages or features
How We Use Personal Information
We may use personal information to:
- Process payments and orders
- Ship purchases
- Provide downloads
- Communicate order and tracking information
- Respond to customer-service requests
- Manage accounts
- Detect fraud and protect website security
- Improve products and website performance
- Measure marketing effectiveness
- Send promotional communications when permitted
- Personalize website or advertising experiences
- Comply with legal obligations
- Enforce our policies and Terms of Service
Cookies and Similar Technologies
We use cookies, pixels and similar technologies to operate the website, remember preferences, analyze usage, protect transactions and support marketing.
Some cookies are necessary for checkout and website operation. Others may support analytics, personalization or advertising.
Available privacy controls may include:
- A cookie-preference banner
- Browser cookie settings
- An unsubscribe link in marketing emails
- A Your Privacy Choices link
- Global Privacy Control signals where required
Blocking some cookies may affect website functionality.
How We Disclose Information
We may disclose personal information to service providers and partners that help us operate the business, including:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Website-hosting and technology providers
- Customer-support services
- Analytics providers
- Email and marketing platforms
- Advertising partners
- Fraud-prevention and security providers
- Professional advisers
- Government or law-enforcement authorities when legally required
We may also disclose information as part of a merger, financing, sale or transfer of all or part of the business.
Selling, Sharing and Targeted Advertising
Wild Wonders Oasis does not sell personal information for money.
However, some privacy laws define the use of advertising cookies, pixels or partner integrations as “selling,” “sharing” or processing for targeted advertising.
Where required, you may opt out through the Your Privacy Choices link, supported browser signals such as Global Privacy Control, or by contacting us.
Your choice may apply only to the browser or device used unless we can associate it with your account.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete transactions
- Maintain business and tax records
- Provide customer support
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Meet legal requirements
Retention periods vary depending on the type of information and why it was collected.
Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information.
No internet transmission or storage system is completely secure. Customers are responsible for protecting account passwords and notifying us of suspected unauthorized access.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
A parent or guardian who believes a child has provided information may contact us to request deletion.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information
- Request correction
- Request deletion
- Obtain a portable copy
- Restrict or object to certain processing
- Withdraw consent
- Opt out of sale, sharing or targeted advertising
- Appeal a denied request
- Receive equal service when exercising privacy rights
We may need to verify your identity before completing a request.
An authorized agent may submit a request where permitted, subject to verification of their authority.
Marketing Choices
You may unsubscribe from promotional email by using the unsubscribe link contained in the message.
Even after unsubscribing, we may send transactional communications concerning orders, accounts, policy updates or customer-service requests.
International Users
Wild Wonders Oasis is based in the United States.
Information may be processed in the United States and other countries where our service providers operate. Where required, appropriate legal safeguards will be used for international transfers.
Third-Party Links
Our website may link to services operated by third parties.
We do not control their privacy or security practices. Review the privacy policy of any third-party website or platform before providing information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, technology or legal obligations.
The revised date will appear at the top of the policy.
Contact and Privacy Requests
To ask a privacy question or exercise an applicable right, contact:
Wild Wonders Oasis
Email: support@wildwondersoasis.com
Please include enough information for us to understand and verify your request. Do not send payment-card numbers, passwords or other unnecessary sensitive information by email.