Contact
Let's Talk Plants!
Got a question, a plant emergency, or just want to say hi? We’d love to hear from you!
Whether you need help picking the perfect succulent, want tips on caring for your new caudex buddy, or have a shipping question—we’re here to help.
We’re a small (but mighty!) team, so every message gets our personal attention. We aim to respond within 1–2 business days—because just like our plants, we believe in thoughtful growth, not rushing around.
Please use the contact form below. You can also email us directly from your order confirmation email.
Thank you for supporting our small business.
We're rooted in passion, powered by plants, and always happy to grow with you! 🌱
Got Questions? We've got answers!
Where Are You Based?
We’re based in sunny California 🌞
(Our plants soak up the sun before they come to you!)
Please note: we’re an online shop only—no retail storefront (yet!).
Do You Offer growing tips and guides?
Yes! We want to ensure you are set-up for success right from the beginning!
Every order receives a growing tips guide, and a QR code that links to more information for the specific type of plants purchased. In addition, we have Digital Download Plant Guides that can be purchased on our website.
- General Growing Tips
- Plant Care Digital Guides (automatic download)
Guides specific to plant types:
Do I need a grow light?
Maybe. If your setup has low natural light, a small grow light can help. Think of it as TLC for your plant.
When will my plant ship?
Potted / bare root clarity. What does this mean?
In general, we ship plants bare root in order to lower the overall shipping cost. This also protects the plant from accidental damage that can be caused by loose soil and/or loose planter pots.
Some plants, like Venus Flytrap or more delicate succulents, must be shipped with their planter pot.
do you have a live arrival guarantee?
Yes, we do!
Do You accept returns?
We do not accept returns for plants due to the potential for pest contamination.
If you have an issue with your order please contact us within 48 hours with your order number, pictures of the plant(s), and a brief description of the issue.
We respond within 1-2 business days and will do our best to resolve it quickly and kindly.
Do You ship internationally?
Keeping It Local For Now!
At this time Wild Wonders Oasis only ships within the United States. As much as we'd love to spread plant joy across the global, international shipping for live plants comes with a jungle of restrictions (and a few customs officers who don't share our love for all things plants).
We're working on ways to expand in the future-but for now, we're keeping things stateside to ensure safe, speedy delivery and happy, healthy plants.
Please note that our Digital Plant Care Guides are available internationally.