Welcome to Desert Wonders Oasis!
By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully—because even our cacti follow the rules. 🌵
1. Overview
Desert Wonders Oasis sells live plants and botanical products online. These terms govern your use of our site, products, and services. By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.
2. Product Availability & Descriptions
We do our best to ensure our listings are accurate and up to date. However:
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Plants are living organisms and may vary in color, size, and shape from photos.
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Availability is limited, and items may sell out quickly.
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We reserve the right to cancel or limit orders due to stock availability or errors.
3. Pricing & Payments
All prices are in USD. We reserve the right to change pricing at any time.
We accept major credit cards and other secure payment methods available at checkout.
4. Shipping
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Orders are processed within 3–5 business days (excluding holidays).
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Shipping times vary by location and carrier.
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We are not responsible for delays caused by carriers, customs, or incorrect addresses.
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It is the buyer’s responsibility to check local laws regarding plant import restrictions.
5. Returns & Guarantee
Please see our Policies Page for full details.
We do not accept returns on live plants, but we offer refunds, replacements, or store credit for plants that arrive dead or severely damaged. Issues must be reported within 48 hours of delivery.
6. Weather & Risk Disclaimer
We highly recommend purchasing a heat or cold pack during extreme weather. We are not responsible for damage due to weather exposure if protection is not purchased.
7. Intellectual Property
All content on our site—including logos, product photos, and descriptions—is owned by Desert Wonders Oasis and may not be used or reproduced without permission.
8. Privacy
Your personal information is kept secure and is never sold. For more information, see our Privacy Policy.
9. Right to Refuse Service
We reserve the right to refuse service or cancel orders at our discretion, including suspected fraud or abuse.
10. Contact
Have a question or issue? Reach out at desertwondersoasis@gmail.com and we’ll be happy to help.
Thanks for shopping small and supporting Desert Wonders Oasis!
We’re here to grow joy, one plant at a time. 🌿